Innovation/Creativity
• How did the program/project/service, etc. improve the organization?
• Were new technologies used?
o If yes, what methods and/or applications did you implement?
• Was a private consultant used?
o If yes, describe their involvement; and
o Identify the consultant and/or firm, including contact information |
Outcomes Achieved
• What customer/community needs and expectations were
identified and fulfilled?
• Has service delivery been enhanced?
• Did the initiative improve access to your government? If yes, how?
• Has the health of the community improved as a result? If yes, how?
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